Instruction
troubleshooting
suggestion
Instruction
troubleshooting
suggestion
Instruction
troubleshooting
suggestion

ISSUE TYPE

HANDS LOOSE

Clock hands out of their original place, mooving freely

INSTRUCTION VIDEO

PDF MANUAL COMING SOON

NOT KEEPING TIME

Clock is running slow, or running late

PDF MANUAL COMING SOON

INSTALL NEW MECHANISM

How to install or replace the clock hands mechanism

INSTRUCTION VIDEO

PDF MANUAL COMING SOON

FRAME DAMAGED

Frame damaged or evidend scratch on the clock front

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SMALL DAMAGE

Small imperfection on the clock, little scratch on the back or on the clock side.

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LOGISTIC

issue connected with delivery

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DAMAGED BOX

Received Damaged box - not open yet to verify the condition of the clock

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NOT AS EXPECTED

Clock is not as expected, color is different from the picture on the website, or I don't like it

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ISSUE NOT LISTED

My issue is not listed

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INSTRUCTIONS

INSTRUCTIONS AND TROUBLESHOOTING

Here you can find some videos that shows you some basic operation to perform on the clock to solve simple and common issues

video n. 1

UNBOXING AND PRESENTATION

This video shows the unboxing of the 24 inches America Line.

video n. 2

The right dimension

how to choose the right dimension of your wall clock

video n. 3

Clock's hands not moving properly

  1. not keeping the time correctly, or
  2. not moving at all

This video shows what to do in case your clock's hands are not moving properly , meaning

video n. 4

Insert battery and set time

This videos shows where the 3AA batteries needs to be inserted, and how adjust the time on the clock

video n. 5

How to replace clock hands

Sometimes when you receive the clock you can see that clock hands are loose, this can happen during the shipment

this video shows how to replace the clock hands

video n. 6

Gear making noise

if you are getting some noise coming from your clock, like a whistling, here is a video solution for you.

VIDEO N. 7

How to install a new mechanism for clock hands

This video show how to install a new mechanism replacement part for 24 inches.

same procedure is for 36 inches.

VIDEO N. 8

How to fix clock hands for the 10 inches or 17 inches Canada line

This video shows how simple adjust the clock hands on the 10 inches or 17 inches convertible Wall-Desk Clock